Support
Need help with Subsly? Find answers to common questions or get in touch with our team.
Frequently Asked Questions
What is Subsly? expand_more
Subsly is a privacy-focused subscription tracker for Android. It helps you manually track recurring subscriptions, renewal dates, free trial endings, and spending information — all stored locally on your device.
Is my data stored in the cloud? expand_more
No. Your subscription tracking data is stored locally on your device. We do not require cloud accounts or bank connections. Some limited analytics and crash data may be processed by third-party services to improve the app.
How do I manage or cancel my subscription? expand_more
If you purchased a premium plan, you can manage or cancel it through Google Play. Open the Google Play Store app, tap your profile icon, go to Payments & subscriptions → Subscriptions, and find Subsly.
How do I delete my data? expand_more
You can delete individual subscriptions within the app. To remove all app data, you can clear the app's data in your Android device settings, or simply uninstall the app.
How do reminders work? expand_more
Subsly uses local notifications on your device to remind you about upcoming subscription renewals and free trial endings. You can configure reminder preferences within the app or disable notifications in your device settings.
Can I request a refund? expand_more
Refunds are handled by Google Play according to their refund policy. You can request a refund through the Google Play Store or by contacting us at hello@luminolabs.me.
Still need help?
Can't find what you're looking for? Send us an email and we'll get back to you as soon as possible.
mail hello@luminolabs.me